Introduction

Brilliant Technologies and its subsidiaries, associates, and affiliates (collectively referred to as the “Company,” “We,” or “Brilliant ”) are dedicated to safeguarding the privacy of all Customers, Employees, or any other individuals interacting with us (collectively referred to as “User,” “You,” or “Your”). This commitment extends to ensuring data security at rest, in use, and in motion, protecting business interests and reputation without disrupting daily operations.

Our guiding principles on privacy are as follows:
1. Collect only the minimum information necessary to conduct business or fulfill a specific transaction.
2. Implement effective, efficient, and sustainable processes for sharing data with employees, partners, and vendors.
3. Maintain strict approval and authorization mechanisms for accessing collected information.
4. Utilize tools and applications with advanced controls, visibility, and technologies to protect and manage information.
5. Collect data only for specific and defined purposes.

This Privacy Policy outlines how Brilliant collects, uses, discloses, transfers, or processes your data through its websites, platforms, and services, including offline interactions and mobile or internet-connected devices (collectively referred to as “Services”).

Scope of the Policy

This policy covers the following key aspects:
1. Definitions
2. Data Collection
3. Use of Collected Information
4. Disclosure of Information
5. Security of Collected Data
6. Your Rights and Choices
7. General Information
8. Changes to the Privacy Policy
9. Grievance Redressal

By accessing Brilliant’s website or platform (collectively the “Platform”) or using our Services, you consent to the collection, storage, use, disclosure, or other processing of your data, including sensitive personal information, as per this Privacy Policy. If you share information representing a third party, you confirm that you have the authority to do so and to allow us to use such information in compliance with this Privacy Policy. Your personal information will primarily be stored and processed in India.

1. Definitions:

1. Customer/User/You/Your: Refers to any individual, entity, or organization engaged in commercial transactions with Brilliant or whose data is collected.
2. Website(s): Includes our websites like brilliant technologies.com, help.com, or any web pages linking to this Privacy Policy.
3. Brilliant /We/Us: Refers to Brilliant Technologies , its subsidiaries, associates, or affiliates.

4. Personal Data: Refers to all personal, non-anonymized data provided by the Customer or stakeholders.
5. Sensitive Personal Data: Includes information such as passwords, financial data, health records, and biometric details, as defined under applicable laws.

2. Data Collection:

2.1 General Information
• You may browse our Platform without revealing personal information. However, once you provide personal data, you are no longer anonymous to us.
• Data collection methods include online/offline forms, event participation, product usage, or direct correspondence.

2.2 Information Collected

Brilliant may collect the following personal information:
• Name, address, email, phone number, billing details, and admin IDs.
• Transactional data, event participation details, and correspondence history.
• Cookies and tracking technologies for browser/device data, usage statistics, and preferences.

2.3 Third-Party Data

When interacting with third-party platforms, their privacy policies govern your data. Brilliant is not responsible for third-party practices or content.

3. Use of Collected Information:

3.1 Advertising and Marketing
• Brilliant may use personal data for targeted marketing, event invitations, and product promotions.

3.2 Customer Support
• Data is used to personalize support, fulfill requests, ensure regulatory compliance, and prevent illegal activities.
• Brilliant will not share your sensitive personal data with third parties without explicit consent.

4. Disclosure of Information:

Brilliant may share data with:
• Subsidiaries, affiliates, and authorized Brilliant Partners.
• Service providers and agents processing data on our behalf (e.g., payment processors).
• Regulatory and law enforcement agencies when required by law.

Non-personally identifiable data may be shared publicly or with third parties. Brilliant ensures no unauthorized sharing occurs without your consent.

5. Security of Data:

• Brilliant employs robust technical and organizational measures to protect data against loss, misuse, or unauthorized access.
• Data is stored on secure, password-protected servers.
• However, data transmission over the internet may involve inherent risks, and absolute security cannot be guaranteed.

6. Your Rights and Choices:

Users have the following rights regarding their personal data:
1. Confirmation and Access: Know what personal data is stored.
2. Correction and Updation: Correct or update stored data.
3. Data Portability: Receive data in a structured format for transfer to another entity.
4. Right to Be Forgotten: Request data deletion.
5. Withdrawal of Consent: Revoke consent for data processing (subject to limitations).

Requests can be submitted to @.com.

7. General Information:

7.1 Consent

By using our Platform, you consent to data collection and processing as outlined in this policy. Withdrawal of consent may limit access to services.

7.2 Data Retention

Data is retained for the duration necessary to fulfill its purpose or as required by law. Anonymized data may be retained for research and analysis.

8. Changes to this Privacy Policy:

Brilliant may periodically update this Privacy Policy. Significant changes will be communicated via email, notices on the Platform, or by updating the last revised date.

9. Grievance Redressal:

For any concerns or grievances, please contact:
Grievance Officer
Email: support@brillianttechnologies.in